Page 1 of 1

if it goes offline......

Posted: Fri Jan 11, 2008 10:37 am
by davidb
Hello anyone ( who looks regularly at the club weather and camera online ).

Do you know how to reboot the router if the computer goes offline like it did yesterday?

All you need to do is hold up the little hidden switch in the Snug under the "How to use the Piel Moorings" notice for 15 seconds, then let go, that should do it.

I am looking into a better remote or automatic solution for this. Any ideas?

cheers, David

its a line fault

Posted: Mon Jan 21, 2008 4:26 pm
by davidb
You are here: Your account > Faults > Line check > Result

Line problems: Line check result

fault help and tips links
printThisPage
We have tested the line and got these results
Telephone number checked 01524751089
Problem reference number LC6WUA88
Results of line test
The problem is likely to be with BT's network
Sorry for any inconvenience.

from virgin

Posted: Mon Jan 21, 2008 4:28 pm
by davidb
Ok i have just tested the line 01524 751089 and it is showing as a CP fault - communications provider fault (BT)
14:50 The fault is
14:50 Copper line test:

Test Outcome : Fail

Description : FAULT - Battery Contact

Diagnosis Code: T023

MFL : LN

So they should come and inspect it on Wednesday :?:

dial up

Posted: Mon Jan 21, 2008 4:45 pm
by davidb
Hi, Welcome to Virgin Media Chat and Remote Assistance. My name is David. How may I help you?
16:34 hello, We have a bband fault on our BT line
16:35 Have we got a dial - up number we can use till it is fixed?
16:35 Yes I will get it for you now.
16:35 Virgin PAYG
0844 054 4020 or
0845 455 0280
16:36 its from 01524 751089
16:36 thanks, is there a charge to use it?
16:37 Yes but I am not too sure. I believe its at the standard rate.
16:38 where do I go to find out?
16:39 Okay I will just check for you.
16:40 Flat 3pence. This also includes weekends.
16:41 Thanks a lot, this is 10 times better than waiting in a BTphone queue!
16:42 Is that 3p per minute
16:42 Yes, Thanks for using Virgin Chat.
16:43 thanks, bye

sorted?

Posted: Tue Jan 22, 2008 10:08 pm
by davidb
BT said they found a flooded section near the school yesterday so lets hope for the best.............